Privacy Policy

Privacy Policy

General information on the collection of personal data by VERNER AND FRIENDS GmbH

With the following information we would like to give you an overview of the processing of your personal data by us and your rights under data protection law. Which data is processed in detail and in which way it is used depends largely on the services requested or agreed upon. Therefore not all parts of this information may apply to you.

Personal data are all data that can be related to you personally, e.g. name or address. The data that we may collect from you includes Name, postal address, telephone number, email address, contact preferences, marketing preferences, social media account information and IP address, if applicable. In this statement, you will learn what data we collect and how we use our services.

Obligation to provide data
Within the scope of our business relationship, you must provide us with the personal data required for the commencement, execution and termination of a business relationship and for the fulfilment of the associated contractual obligations or which we are legally obliged to collect. Without this data we will generally not be able to conclude, execute and terminate a contract with you. We also use your personal data to exchange important information with you about our company, products, competitions, contracts etc. as well as for other legally permissible purposes.

Responsibility
We process personal data in accordance with the provisions of the EU Data Protection Basic Regulation (GDPR) and the Federal Data Protection Act (BDSG) to fulfil contractual obligations (Art. 6 para. 1b GDPR).
The responsible according to Art. 4 para. 7 EU General Data Protection Regulation (GDPR) is:

VERNER AND FRIENDS GmbH
Hofjägerallee 10
D-13465 Berlin
Phone: +49 030 / 50 01 21 24
verner@verner-friends.de
Keyword: "data protection officer

When you contact us by telephone, e-mail or via a contact form on our website, we store the data you provide (your e-mail address, your name and telephone number, if applicable) in order to answer your questions or submit an offer. With your request for an offer you agree to the storage of your voluntarily provided personal data. We will delete the data collected in this context if no contract is concluded or after storage is no longer required, or restrict processing if there are legal obligations to retain data.

YOUR RIGHTS
You have the following rights in relation to the personal data concerning you:

Right of access,

Right of correction or deletion,

Right to restrict processing,

Right to object to the processing,
Right to data portability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Right to information
You can request confirmation from the person responsible as to whether personal data concerning you is being processed by us. If such processing has taken place, you can request information from the data controller on the following:
the purposes for which the personal data are processed;
the categories of personal data which are processed;
the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
the planned duration of storage of the personal data concerning you or, if it is not possible to give specific details, criteria for determining the duration of storage;
the existence of a right of rectification or erasure of personal data concerning you, a right to have the processing restricted by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
any available information as to the origin of the data if the personal data are not collected from the data subject;
Automated decision-making, including profiling in accordance with Art. 22 Paras. 1 and 4 of the DPA, is not carried out by us.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer.

Right of rectification
You have the right to obtain from the data controller the rectification and/or integration of any personal data processed concerning you if it is incorrect or incomplete. The data controller shall make the correction without delay.
Right to limit processing
Under the following conditions, you may request that the processing of personal data concerning you be restricted:
if you dispute the accuracy of the personal data concerning you for a period of time which enables the controller to verify the accuracy of the personal data;
the processing is unlawful and you object to the deletion of the personal data and instead request the restriction of the use of the personal data;
the controller no longer needs the personal data for the purposes of the processing, but you need them in order to assert, exercise or defend legal claims,
or if you have lodged an objection to the processing in accordance with Art. 21 Para. 1 DPA and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons.
If the processing of personal data relating to you has been restricted, such data - apart from being stored - may be processed only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.
If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

Right of cancellation
Obligation of deletion You may request the controller to delete personal data concerning you without delay and the controller is obliged to delete such data without delay if one of the following reasons applies:

the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed

you revoke your consent on which the processing was based in accordance with Article 6 paragraph 1 letter a or Article 9 paragraph 2 letter a of the DPA and there is no other legal basis for the processing.

You submit an objection to the processing pursuant to Art. 21 Para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you submit an objection to the processing pursuant to Art. 21 Para. 2 GDPR.

The personal data concerning you have been processed unlawfully.

The deletion of personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.

The personal data concerning you have been collected in relation to information society services provided in accordance with Article 8(1) of the DPA.

Information to third parties
If the controller has made public the personal data concerning you and is obliged to delete them in accordance with Art. 17 para. 1 DPA, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to these personal data or copies or replications of these personal data.

Exceptions to the right of deletion
The right to deletion does not exist insofar as the processing is necessary:

to exercise the right to freedom of expression and information;

to comply with a legal obligation imposed on the controller by the law of the Union or of the Member States to which the controller is subject, or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;

for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;

for archiving, scientific or historical research purposes in the public interest or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the law referred to in a) is likely to render impossible or seriously prejudice the attainment of the objectives of such processing, or
to assert, exercise or defend legal claims.

Right to information
If you have exercised the right to rectify, erase or limit the processing, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller.

Right to data transferability
You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another responsible party without hindrance by the responsible party to whom the personal data has been made available, provided that the processing is based on a consent pursuant to Art. 6 Par. 1 letter a GDPR or Art. 9 Par. 2 letter a GDPR or on a contract pursuant to Art. 6 Par. 1 letter b GDPR and
the processing is carried out using automated procedures.
In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, in so far as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data transferability shall not apply to processing of personal data which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

DESCRIPTION OF THE DATA COLLECTION ON OUR WEBSITE

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

Embedded contents from other websites
Contributions on this website may contain embedded content (e.g. videos, pictures, articles etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website. These sites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with that embedded content.

What do we use your information for?
Some of the information is collected to ensure that the website is delivered error-free. Other data may be used to analyse your user behaviour.

Analysis tools and third-party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

GENERAL NOTES AND MANDATORY INFORMATION
PRIVACY
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

SSL OR TLS ENCRYPTION
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

DATA COLLECTION ON OUR WEBSITE
COOKIES
The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

SERVER LOG FILES
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

CONTACT FORM
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form is therefore exclusively based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing procedures carried out up to the time of revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent for storage or the purpose for which the data was stored ceases to apply (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

ANALYSIS TOOLS AND ADVERTISING
GOOGLE RECAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM.
For further information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

GOOGLE ANALYTICS
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

IP Anonymisation
We have activated the IP anonymization function on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link An opt-out cookie will be set to prevent the collection of your information on future visits to this site:
Prevent Google Analytics Tracking
You can find more information on how Google Analytics handles user data in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the "demographic features" function of Google Analytics. This allows us to generate reports that contain information about the age, gender and interests of the site visitors. This data is derived from interest-based advertising by Google as well as from visitor data from third parties. This data cannot be assigned to a specific person. You can disable this feature at any time in the ad settings in your Google Account or generally prohibit Google Analytics from collecting your information as described in the "Opting out of data collection" section.

PLUGINS AND TOOLS
GOOGLE WEB FONTS
This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache to display text and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support Web Fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in the Google privacy policy: https://www.google.com/policies/privacy/.

GOOGLE MAPS
This site uses the map service Google Maps via an API. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we indicate on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR.
More information on the handling of user data can be found in the Google data protection declaration: https://www.google.de/intl/de/policies/privacy/.

Right of objection
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you, which is carried out on the basis of Art. 6, paragraph 1, letters e or f of the DPA.
The controller will no longer process the personal data concerning you, unless he can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing.
If you object to processing for the purpose of direct marketing, the personal data concerning you shall no longer be processed for those purposes. You have the possibility to exercise your right of objection in relation to the use of information society services, without prejudice to Directive 2002/58/EG -You have the right to revoke your data protection declaration of consent at any time. By revoking your consent, the lawfulness of the processing carried out on the basis of your consent until the revocation is not affected.
The objection can be sent to the following address with the subject "Objection", stating your contact details:

VERNER AND FRIENDS GmbH
Hofjägerallee 10
D-13465 Berlin
Phone: +49 030 / 50 01 21 24
verner@verner-friends.de